Question 1

I'm new here, what is iBar?

Accepted Answer

iBar is a mobile application developed for hospitality businesses (restaurants, pubs, bars, etc.) that utilizes artificial intelligence to assist with inventory management, stock-taking, kitchen administration, and much more.

Question 2

Who is iBar Recommended For?

Accepted Answer

Book an appointment using the link below, where we will give you a detailed presentation of the app via Zoom and answer all your questions!Online meeting

Question 3

How much does it cost to use iBar?

Accepted Answer

At iBar, you have the option for monthly and annual subscriptions. You can find out the exact pricing for the packages in the 'Prices' section of the main menu.

Question 4

Do I still need iBar if I already have restaurant software?

Accepted Answer

Yes! iBar can be connected to existing restaurant software. We are currently compatible with the following systems:RKeepeR, GarconGo, FruitSys, StandMágus, Visual RestaurantWe are constantly developing our application, and our connection to new restaurant software will be ready soon!

Question 5

Where can I purchase it?

Accepted Answer

You can find our pricing on the 'Prices' page, reach us at +3620/444 6737, or alternatively, you can let us know your needs/questions by filling out the Contact Form at the bottom of the page.

Question 6

Do I need to have the cap on for the spirit I would like to measure?

Accepted Answer

Yes, always, both for the photo- and scale-based measuring as well (it counts for the weight as well as the top of the bottle in a photo).

Question 7

I have a new product, what should I do?

Accepted Answer

First, create the product in your Restaurant Management System (give the name at least). Its unit should be liter, kg or piece. If your product is measured by kg or is a piece item, you can start measuring in the app without pairing it with the iBar database. If the new product is in liter, you will need to pair it with the iBar database, then you can start measuring it right away!

Question 8

Is my phone compatible with the app?

Accepted Answer

Minimum version 9 for Android (recommended 15), and minimum version 16 for iOS is needed for the app.

Question 9

Why is the bluetooth scale not working?

Accepted Answer

‘Bluetooth’ and ‘Location’ need to be turned on. From Android 12 onwards, also make sure to check the 'Settings/Apps/iBar app/Permissions/Nearby devices' for permission! You need to click the ‘Connect’ button in the app Home screen.

Question 10

What to watch out for, when more people are doing the inventory?

Accepted Answer

If you have more scales, be careful that when you connect a phone to a scale, all other scales should be turned off. Once a phone is paired with a scale, it will always be paired, even if the scale is turned off. If you would like to connect your phone to another scale, you have to disconnect it in the app, turn the scale off then connect with a new scale which is turned on.

Question 11

I don’t see (some) products in my Inventory list!

Accepted Answer

Make sure that the units are set to liter, kg or piece. If you have Garcon Go, also check the box ‘Obtainable’ on the product page. If you have RKeepeR, you should always check whether the product is included in the selected inventory template document.

Question 12

I have RKeepeR, and I do not see my Inventory document in the app.

Accepted Answer

Make sure that in the StoreHouse5 module among the templates you created an Inventory type template.

Frequently Asked Questions

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